PRIVACY POLICY

Last Updated: 03/02/2026

ImprintGoods, LLC (“ImprintGoods”, “we”, “our”, or “us”) operates the website https://imprintgoods.com

(the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site, communicate with us, or use our services.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

a. Personal Data

Personally identifiable information, such as your:

Name

Company name

Email address

Telephone number

Billing and shipping address

Payment-related information (processed through secure third-party providers)

Any other information you voluntarily provide when contacting us, requesting quotes, booking calls, or placing orders

b. Derivative Data

Information our servers automatically collect, such as:

IP address

Browser type

Operating system

Access times

Pages viewed

Referring URLs

c. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to improve user experience and site performance. You may disable cookies in your browser settings, though some features may not function properly.

2. Use of Your Information

We use the information we collect to:

Provide, operate, and maintain our services

Process transactions and fulfill orders

Respond to inquiries and provide customer support

Send administrative communications (confirmations, updates, notices)

Improve our website, products, and services

Send marketing and promotional communications only with your consent or where legally permitted

Enforce our policies and comply with legal obligations

3. SMS Communications & Opt-In Consent

SMS Opt-In Details

If you provide your mobile phone number through our website, forms, checkout, quote requests, calendars, or other opt-in methods, you may consent to receive SMS or MMS messages from ImprintGoods, LLC.

These messages may include:

Quote follow-ups

Order updates

Appointment confirmations or reminders

Customer support responses

How consent is obtained:

By checking an explicit opt-in checkbox on a form

By submitting your phone number with clear SMS disclosure

By replying with affirmative consent keywords (e.g., “YES”) when applicable

Message frequency may vary.

Standard message and data rates may apply.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message.

For help, reply HELP or contact us directly at [email protected]

Opting out of SMS does not affect other communications such as email or transactional messages.

4. Disclosure of Your Information

a. By Law or to Protect Rights

We may disclose information if required to comply with legal processes or protect our rights, users, or the public.

b. Third-Party Service Providers

We may share information with trusted vendors that help us operate our business, including:

Payment processors

Hosting providers

Email and SMS delivery platforms

CRM and automation tools

Shipping and logistics providers

These providers may only use your information to perform services on our behalf and are contractually obligated to protect it.

c. Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

5. Mobile Information Sharing Statement

We do NOT sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their own marketing or promotional purposes.

Mobile information is used solely for:

Communication directly related to ImprintGoods services

Customer support

Transactional or marketing messages you have explicitly consented to receive

This information is never shared with third parties for unrelated or independent use.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed to be 100% secure.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data

Request corrections or updates

Request deletion of your data

Withdraw consent

Opt out of marketing communications

To exercise these rights, contact us using the information below.

9. Third-Party Websites

We are not responsible for the privacy practices of third-party websites linked from our Site.